![]() ![]() ![]() “Our dispatch operators use the information displayed on Hiperwall to find the service personnel located closest to the outage,” said Wayne Odom, IT Administrator at Four County EMC. In addition to outage monitoring and response to service needs, important weather updates are viewed on the Hiperwall system, and the system is used for security monitoring of the outside and inside of Four County EMC’s building, improving safety for the organization and its employees. Because the customers of the electric cooperative own the company, they benefit from cost savings provided by Hiperwall in addition to faster service. As a result of this greater efficiency, Four County EMC saves money. Having this critical information at their fingertips enables the operators to match a service need with the closest service personnel, which saves transportation time and costs. and 5 p.m., Monday through Friday at (928) 763-1100.With Hiperwall software, operators at the dispatch center can monitor electrical outages visually and see the locations of field personnel. Tier 3: Over 1,000 kilowatt hours $.110249/kwh (previously $.119204)įor any questions on these new rates and what this means for your bill, please contact our Member Service Office between 8 a.m.Using energy wisely can lower monthly electric bills. Mohave Electric Cooperative’s tiered rates give residential members more control over their energy costs and reward members who use less electricity. ![]() An additional $2.9 million has been spent during that time on cyber security to protect members’ personal information. While MEC has been able to keep member rates low, over the past ten years we have also invested nearly $45 million in capital improvements and maintenance for load growth and reliability. The new rates will be reflected in members’ March 2023 billing cycles. We hoped the explanation would be enough to reassure members that MEC has their best interests at hand, and are good stewards of the member-owned utility. We held four “Town Halls” to explain why this was necessary as well as how it would positively affect a majority of our members. Although we will be increasing the standard residential customer charge by $5.56, we will be concurrently decreasing energy rates as much as 10% per kilowatt hour (kwh). This resulted in the Customer Charge rising, while the energy charge dropped. MEC requested a change to the Customer Charge to bring some of the fixed expenses, including system equipment, maintenance, and operations, out of the energy charges and into the Customer Charge where they belong. There were a variety of reasons, but cost was one of the top reasons. A survey that we commissioned last year showed that over 90% of MEC members had a “favorable” opinion of MEC. I, on behalf of the Board of Directors, would like to thank you for supporting the need for a rate change, and thank you for realizing that for most of our members this will result in cost savings. The ACC staff recommended an approval of our rate case and the Commissioners approved the rates at their regular scheduled meeting on February 22. Specifically, MEC requested to raise the Customer Charge while decreasing the energy rates. In June 2022, I wrote to all members that Mohave Electric Cooperative (MEC) had submitted an expedited rate case change to the Arizona Corporation Commission (ACC). ![]()
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